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AI collections agent for rent delinquency

Get balances paid without your staff chasing them

Balances sit unpaid while your team spends hours on follow-up calls. The collections agent reaches residents early, by text and email, and keeps it inside your rules.

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Resident at home, replying to a message on her phone

Small balances turn into hard conversations

A missed payment becomes two. By the time someone on your team calls, the balance is harder to pay and the conversation is harder to have.

Everything between a missed payment and a paid balance

01Early outreach.Residents hear from you by text and email as soon as a payment is late, on the schedule and quiet hours you set.

02Ledger checked first.Every message starts from the live ledger, so no resident hears about a balance they already paid.

03Payment plans within your limits.Residents can set up a plan inside the terms you set. Anything outside them goes to your team.

04Legal cases stay with your team.Outreach stops on any account in legal or eviction status, and a person takes over.

Vida residents view with balances, plans and last outreach

Your rules at every building

Message timing, payment terms and escalation rules are set for each building, so no one is treated differently.

What changes for your team

01Balances paid sooner.Residents hear from you while the balance is still small.

02Hours back.Your team stops making routine follow-up calls.

03Arrears in one view.Every open balance and where it stands, property by property.

Property manager reviewing open balances

Talk to us about collections

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