Date: January 11, 2021
Version: PSP-2021011

Privacy and Security Policy Overview

The staff at Property Vista Software Inc. (“Property Vista” or “we”) recognizes the importance of privacy and the sensitivity of personal information. We are committed to protecting personal information we hold in accordance with the law. This Privacy and Security Policy outlines how we manage personal information and safeguard privacy. By accessing our services and/or accessing our website, you acknowledge and fully understand this Privacy and Security Policy and freely consent to the information collection and use practices described in this Privacy and Security Policy.

Personal Information

Personal information means information about an identifiable individual, but does not include the name, title, business address, or telephone number of an employee of an organization.

Personal Information at Property Vista

Property Vista provides services to a wide range of clients. In doing so, we often collect and use personal information. As well, Property Vista sends individuals information and marketing materials concerning relevant developments in our various service areas.

Collection of Personal Information

We collect personal information fairly and in accordance with the law. Generally, we collect personal information directly from the individuals to whom it relates. Such collection may be done at the start of our relationship with a client or during the course of our relationship.

Sometimes we may obtain information about individuals from other sources including, for example:

  • A government agency or registry
  • Other service providers who serve our clients

Consent

In most cases, if we collect, use, or disclose personal information, we will obtain consent from the individual to whom it relates. Sometimes we will ask for consent in writing, but in some cases, we may accept oral consent. Sometimes consent may be implied through conduct with us or the nature of our retainer. Consent that is withdrawn may affect our ability to provide services.

Use of Personal Information

We use personal information to provide services, to administer our client databases, and to include individuals in our information distribution and marketing activities. Examples include:

  • Sharing aggregated demographic information with business partners
  • Communicating service offerings via co-marketing partners

Disclosure of Personal Information

We disclose personal information only as necessary, including:

  • To fulfill service requests
  • When required by law or court orders
  • To protect against liability or collect fees

Securing Personal Information

Property Vista ensures personal information is kept secure using measures such as secured premises, security software, and adherence to password policies.

Changes to this Privacy and Security Policy

Property Vista reviews its policies periodically and may update this Privacy and Security Policy from time to time.

Contact Information

For questions or access requests, contact our Chief Privacy Officer:

Chief Privacy Officer
Property Vista
808-3280 Bloor St. W.
Toronto, ON, M8X 2X3
Email: cpo@propertyvista.com
Phone: (888) 922-4724