Featured
Agents behind Vivian
AI Marketing AgentsAnswers every lead from listings and sitesAI Leasing AgentsTours, applications and follow-up to signatureAI Collections AgentsFollows up on late rent until it’s paid or handed to your teamAI Maintenance AgentsSorts requests before they reach your teamCapabilities
Human handoffJudgement calls go to your team, with the full conversationProperty insightsFix what’s stalling leases at each propertyProperty websitesSites and ILS listings, managed in one placeSee Vivian work on your buildings. 30 minutes.Book a demo →
Platform / Agents / AI maintenance agent
AI maintenance agent for apartment requests
Every request reaches the right person the first time
Requests and building issues reach your team unsorted, and small problems turn into move-outs. The maintenance agent captures and sorts each one before it lands on someone’s desk.
PHOTO · a maintenance technician in a unit
Every request starts as a scramble
A resident texts about a leak, then calls, then emails. Someone on your team pieces it together and hunts for the right person to send, while the leak gets worse.
Everything between a resident’s request and the right person
01Requests captured any hour.Residents report issues by phone, text, email or chat. The agent gathers the details your team needs.
02Sorted and routed.Each request goes to the right person with the details attached. You decide which issues go where.
03Move-ins on track.Every step before the keys change hands, tracked in one place.
04Move-outs on track.Every step from notice to keys returned.
Answers from your building’s own facts
The agent knows your building schedules, vendor contacts and policies, so residents get the right answer the first time.
What changes for your team
01Fewer back-and-forth calls.Requests arrive complete.
02No request lost in an inbox.Each one reaches the right person, nights and weekends included.
03Smoother move-ins and move-outs.Every step in one place, for every unit.

Talk to us about maintenance



